Design Only. The client will receive a JPG, PDF, OR PSD file depending on the file required by printing vendor. The client is responsible for providing dimensions for the banner design. All content and information must be typed out and submitted with the order form or via email at support@LGCreates.com. Screenshots of information IS NOT accepted, and I will contact you to request that the information be typed out correctly.
Logo: Your logo must be submitted as a PNG (transparent) file, LGCreates will NOT accept logos in the form of a JPG image.
Imagery: LGCreates only accepts high-quality and professional images. Blurry, pixelated, or Cropped iPhone photos are not accepted.
After Purchase: After payment, clients will receive confirmation emails with steps on how to submit their order forms. Order forms must be filled out and submitted so that we can get started on the client’s project. If needed, additional information will be requested via email. Please make sure that you provide the correct email at checkout. It is recommended that you do not purchase a service you are not ready for - you must be ready with all requirements including any imagery (if applicable), all ideas, and all information.
Please allow me 24-48 hours to confirm your payment and order form.
Revisions: Revisions are only considered for minor changes such as font selection, elements changes, sound adjustments, or typo correction. Revisions are not to be considered a full redesign. Video editing projects(intros, outros, motion flyers, video editing) are subject to one overall free revision. Any revisions following, will be subject to a $15 fee per revision. Revision fees must be paid before revisions are made.
Turnaround Time:
PROJECTS: 3-10 business days
REVISIONS: 3-5 days
Refunds:
LGCreates does not provide refunds for any services, once production has began. Therefore, all projects are subject to 100% non-refundable payment from client, unless stated otherwise by LGCreates.
Terms of Service:
Proceeding with your purchase from LGCreates, you are agreeing to the Terms of Service.